IT Manager
Company: Hirose Electric USA
Location: Downers Grove
Posted on: October 5, 2024
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Job Description:
Description: POSITION SUMMARY Reporting to the President and
COO, shall be responsible for the IT Department, which includes the
company network, IT infrastructure, hardware and software for
required business services, as well as IT support for all company
users. This position currently has no direct reports, but will
scale in the future as needs arise. ESSENTIAL RESPONSIBILITIES This
is a Hybrid position (hybrid is defined as on-site and remote
schedule). Core duties and responsibilities include but are not
limited to the following. Other duties may be assigned: 1. Plan and
oversee the installation and maintenance of computer systems,
hardware and networks. 2. Running regular checks on network and
data security. 3. Identify and act on opportunities to improve,
maintain and update software, network and hardware systems. 4.
Develop and implement IT policies related to network security,
disaster recovery, IT infrastructure, and best practice guides for
the organization. 5. Design training programs and workshops for
company employees. 6. Conducting regular system audits. 7. Analyze
resource utilization and develop strategies to optimize
performance. 8. Establish, measure and define IT goals and maintain
an IT roadmap. 9. Monitor and analyze the success of IT initiatives
and projects and continually develop and evaluate new technologies
and tools for the company. 10. Running and sharing regular
operation system reports with senior executives. 11. Manage,
oversee and determine timeframes for major IT projects including
system updates, upgrades, migrations, and outages. 12. Managing and
reporting on allocation of IT budget. 13. Providing direction for
IT team members. (Future)14. Identifying opportunities for team
training and skills advancement. (Future)15. Troubleshoot issues
with network hardware equipment and peripherals such as servers,
switches, firewalls, NAS, copiers, phone systems, etc. as issues
arise. 16. Work with our corporate IT department in Japan as needed
to resolve, upgrade, or implement new technologies as needed. 17.
Set-up and distribute user devices such as PC's, tablets,
smartphones, VoIP phones and keep a detailed inventory of these
devices. 18. Provide help desk support to end-users for hardware
and software related issues. 19. Update or create procedures for
related tasks. 20. Coordinate and assist in performing end-user
device updates. 21. Ability to research solutions for network or
end-user issues. 22. Recognize problems beyond scope of ability and
seek help from appropriate staff (internal or external) or his/her
supervisor in a timely manner. 23. Ability to work after normal
business hours, weekends, or travel may be required occasionally.
COMMUNICATION, INTERFACE, TEAMWORK 1. Build and maintain close
relationships with all Hirose personnel, business partners and
customers in order to provide the best service possible and to
ensure company objectives are achieved. 2. Create and support a
collaborative team environment at all levels within the company. 3.
As needed, organize and guide action teams to address issues that
may have a substantial impact on business operations and company
objectives. 4. Ability to work independently or as part of an
action team. 5. Ability to maintain a high level of professionalism
under tense situations. Requirements: Requirements SKILLS AND
QUALIFICATIONS: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. 1. Bachelor's degree in IT, computer science
or a related field. 2. A minimum of 3 years of experience in IT
management. 3. Strong teamwork and communication skills. 4.
Knowledge of industry-standard computer hardware and software
systems. 5. Experience with network administration. 6. Ability to
work in a fast paced, dynamic, and rapidly changing environment
while meeting deadlines. 7. Effectively manage multiple
items/issues/requests and be able to prioritize those, following up
as needed to insure timely and successful completion. 8. Be
self-motivated and creative with exceptional troubleshooting,
analytical and problem-solving skills. 9. Exceptional attention to
detail, organization, time management, and follow-through skills
are a must. 10. Proficiency with Windows and iOS operating systems.
11. Proficiency with O365 applications. 12. Experience with AD,
Azure, SharePoint (site development), Windows Server, Networking a
plus. Ability and willingness to learn new skills.
PIaac65a012e79-30492-35664510
Keywords: Hirose Electric USA, Elmhurst , IT Manager, Executive , Downers Grove, Illinois
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