Team Lead
Company: Foxtrot Market
Location: Chicago
Posted on: October 10, 2024
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Job Description:
About Foxtrot Market:
This is a new Foxtrot Market. We are committed to building a
vibrant food community through the thoughtful curation of makers'
products, fostering caring neighborhood connections, and providing
the ease of shopping convenience. We're dedicated to supporting our
teams and customers every step of the way, ensuring we do right by
everyone involved.We're looking for folks who care deeply about
community and connections, share our passion for food, and are
driven by curiosity and a desire for growth & learning.
About the Role:
As a Team Lead you will be responsible for leading a team on shift
to create and execute an incredible customer experience at every
touch point of their experience at Foxtrot.
During a typical shift you will be flexing and moving about the
store to meet the business needs. During peak times you might find
yourself working in a position side by side with the team. As a
part of your shift routines you will be deploying & coaching the
team to meet the business & customer expectations. You will be
trained in all areas and a Team Lead role is a great stepping stone
to Assistant Store Manager.
Be a Host: No matter where you are in the store you will be able to
pause & connect with our customers - that might be a hello, a thank
you or providing a recommendation and this will always be a
priority to make that connection.
Leader on Duty: Ability to set the tone for a shift while clearly
communicating the expectations for the team & tasks to be
completed. Create a positive environment that allows for feedback
delivered with candor & care along with celebrating the wins.
Take Action: Apply a practical approach, and good judgment to tasks
& issues. As needed, comfortable taking on challenging situations &
capable of reflecting on ways to improve next time.
Cafe & Coffee: We take food & coffee seriously and you will be
responsible for preparing & serving our cafe menu including working
in the kitchen & on bar. You will receive full training as a
Barista as a part of your role.
Merchandising: Creating a visually appealing experience within the
retail space that includes stocking, receiving organizing & resets
in both front & back of the store.
Inventory: Execute shift inventory tasks including identifying
potential issues, taking the first step to root cause & problem
solve the issue and communicate the actions and follow up to
managers.
eCommerce: Delivering a seamless & quick experience for our online
customers through cafe pickup & delivery.
The responsibilities and duties of this position described here are
representative; this is not a comprehensive list and other duties
may be assigned.
Responsibilities:
Compensation details: 19-20 Hourly Wage
PI41d4620fe759-37248-35761231
Keywords: Foxtrot Market, Elmhurst , Team Lead, Hospitality & Tourism , Chicago, Illinois
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