TEAM LEAD
Company: Foxtrot Market
Location: Hillside
Posted on: October 12, 2024
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Job Description:
About Foxtrot Market:This is a new Foxtrot Market. We are
committed to building a vibrant food community through the
thoughtful curation of makers' products, fostering caring
neighborhood connections, and providing the ease of shopping
convenience. We're dedicated to supporting our teams and customers
every step of the way, ensuring we do right by everyone
involved.We're looking for folks who care deeply about community
and connections, share our passion for food, and are driven by
curiosity and a desire for growth & learning.About the Role:As a
Team Lead you will be responsible for leading a team on shift to
create and execute an incredible customer experience at every touch
point of their experience at Foxtrot.During a typical shift you
will be flexing and moving about the store to meet the business
needs. During peak times you might find yourself working in a
position side by side with the team. As a part of your shift
routines you will be deploying & coaching the team to meet the
business & customer expectations. You will be trained in all areas
and a Team Lead role is a great stepping stone to Assistant Store
Manager.Be a Host: No matter where you are in the store you will be
able to pause & connect with our customers - that might be a hello,
a thank you or providing a recommendation and this will always be a
priority to make that connection.Leader on Duty: Ability to set the
tone for a shift while clearly communicating the expectations for
the team & tasks to be completed. Create a positive environment
that allows for feedback delivered with candor & care along with
celebrating the wins.Take Action: Apply a practical approach, and
good judgment to tasks & issues. As needed, comfortable taking on
challenging situations & capable of reflecting on ways to improve
next time.Cafe & Coffee: We take food & coffee seriously and you
will be responsible for preparing & serving our cafe menu including
working in the kitchen & on bar. You will receive full training as
a Barista as a part of your role.Merchandising: Creating a visually
appealing experience within the retail space that includes
stocking, receiving organizing & resets in both front & back of the
store.Inventory: Execute shift inventory tasks including
identifying potential issues, taking the first step to root cause &
problem solve the issue and communicate the actions and follow up
to managers.eCommerce: Delivering a seamless & quick experience for
our online customers through cafe pickup & delivery.The
responsibilities and duties of this position described here are
representative; this is not a comprehensive list and other duties
may be assigned.Responsibilities:
Keywords: Foxtrot Market, Elmhurst , TEAM LEAD, Hospitality & Tourism , Hillside, Illinois
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